Customer & Metering

Analysis of 700k Customer Base by Payment Type, Tariff Band, and Bill Delivery.

Filters:
Total Customers
700,000
1.8%

Active Base

Prepaid Base
300,000
2.5%

43% of Total

Postpaid Base
400,000
0.5%

57% of Total

Digital Billing Adoption
37.5%
5.2%

SMS/Email/App/WhatsApp

Payment Type Distribution
Prepaid vs Postpaid Split
  • Postpaid
  • Prepaid
Customer Distribution by Tariff Band
Population count per Service Band (A-E)
Band ABand BBand CBand DBand E
Postpaid Bill Delivery Channels
Distribution of Postpaid Customers by Billing Method
Printed OnlySMS OnlySMS & PrintedEmailMobile AppWhatsApp04000080000120000160000
Customer Classification
MD1, MD2, Non-MD, and Lifeline
Non-MDMD1MD2Lifeline0200000400000600000800000